App Availability Issues: Some apps are unavailable in certain countries.

So, if an app or game is no longer available in your Microsoft Store account, it’s possible that it might be incompatible with your current system. This could be done for various reasons, such as licensing agreements or compatibility issues with newer versions of Windows.

Changes in App Compatibility: Occasionally, apps and games may be removed from the Microsoft Store.

And when the installation process fails, the app or game in question may not appear in your Store account.

Incomplete or Failed App Installations: Connectivity problems or system errors might sometimes end up leading to incomplete or failed installations.

This can occur when there is a delay or failure in syncing your account information across multiple devices.

Account Synchronization Issues: In some cases, your Microsoft account may encounter synchronization problems-resulting in a lack of visibility for purchased apps and games.

Sometimes, you'll run into this issue if the licenses for some of your Store apps have expired.

Incorrect Account or Expired Licenses: Signing in to your device with a different account could result in purchased apps not appearing in the Microsoft Store.

Here are some of the potential reasons behind the issue at hand: Why Did Apps and Games Vanish From Your Microsoft Store Account? Was this article helpful? 0% of 0 players found this article helpful.But before we explore the solutions, let’s check out why the Microsoft Store isn’t showing your purchased apps.

Keep an eye on for everything from outage info to news about our games.

Head over to Answers HQ to look for a fix.

Don’t see a tab? Then the game doesn’t have cloud storage. If it’s available, you’ll see a Cloud Storage tab next to the General tab.

Right-click the game you want to check and click Game Properties.

You can find out if your games support cloud saving in the game’s Properties: Origin can store 100MB of save data per game.

Under Cloud Storage, make sure Saves is set to On - or Off - depending on your preference.

Want to change that? You can do so in your settings: That means that you can also access those saved games from other computers if you’re signed in to your account.Ĭloud storage is on by default. When you turn on cloud storage, it will store your data on our secure EA servers instead of taking up space on your hard drive. Some of our games let you store your saves in the cloud. Make sure the toggle for Automatic game updates is switched on.

Want your games to stay up to date on their own? Scroll down in the Application Settings to Client update.

While you’re in game, you can choose Don’t download so that nothing downloads while you’re gaming.

You can choose from a range of speeds, up to No limit. Under Download Restrictions, you’ll see dropdowns for your maximum download rate when out of game and during gameplay.You can set the maximum download rate for games and choose if you want them to download while you’re playing other ones. It can take up to 24 hours for you to be able to relaunch the game. changing the hardware in your current computer.Here are some things that can count as a new computer:

This is because you can only install your game on up to five computers per 24-hour period, as mentioned in our Terms of Service. If you get a message that says: Too many computers have accessed this account’s version of recently. Why did I get an error about computers accessing my game? Follow the instructions for your game to install and start playing!.Clicking on the game, which will pop up more information including an orange Download button.Right clicking on the game tile and clicking Download.Clicking the grey arrow that’s pointing down in the bottom left of the game tile.If you can’t find your game, here’s how to find what’s missing from your game library.Click on Redeem Product Code… from the Origin menu and type in your codes there.įollow the steps in this article if you need help redeeming your codes. You can also add games you buy outside of Origin, including physical games. When you buy a digital version of a game or downloadable content (DLC) for a game through Origin, it's automatically added to My Game Library. Learn all about downloading your games, cloud storage, and tracking achievements using Origin for Mac.ĭon’t have Origin on your Mac? Download it now.

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